🍱 Support
How can we help?
Answers to the common questions, and how to reach a real person if yours isn't here.
Get in touch
Email hello@bentobacklog.com and we'll get back to you.
Privacy
What we keep and how to delete it, in the privacy policy.
Terms
The terms of use, kept short and plain.
Common questions
How do I sync my iPhone and the web?
Create an account (on the web, or in the app under Settings › Account), then sign in with the same email on both. Changes on one show up on the other within a few seconds. In the app, Settings › Account › Sync now syncs straight away.
I didn't get the confirmation email.
Check your spam or junk folder for an email from Bento Backlog (hello@mail.bentobacklog.com). On the web you can send it again from the Check your email page. Links work for an hour.
I've forgotten my password.
Choose “Forgot password?” on the sign-in page and we'll email you a link to choose a new one.
What's the difference between a bento and the Backlog?
The Backlog is every game you mean to play. A bento is a small plan picked from it: a weekend, a month or a season, with each game in a compartment sized for how long it takes.
A game's details or cover are wrong.
Game information comes from IGDB.com, a database kept up to date by its community. Corrections made there reach Bento Backlog over time. If something looks badly wrong, get in touch.
How do I export or delete my data?
In Settings, Export backup (JSON) saves your whole library as a file, and Export spreadsheet (CSV) gives you a table. Delete account removes your account and everything synced to it; your iPhone library stays unless you delete it there too.
Is there an Android app?
Not yet. On Android (or any computer) you can use the full app in your browser at bentobacklog.com.